We are very sorry to hear this has happened.
Our warranty is a Tech21 product warranty that protects tech21 products only, which are fully guaranteed against defects in materials or workmanship.
The Tech21 warranty does not cover damage to your device as a result of everyday use. Whilst our cases and screen protectors have been proven to help dissipate shock on impact, we are unable to account for every occurrence that may arise whilst our products are being used.
Tech21 will also not be liable for any indirect, incidental, or punitive damages arising from the use of this product.
For more information, please visit our Warranty information page.